Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up.When you get problems on your HP laptop and need to troubleshoot it, factory reset may be a quick and good way.Reinstall any anti-virus and security software that was installed before the system recovery as well as any factory updates to the system software. Before using the computer, update and protect your computer.Once windows setup has been completed, shut the computer down, reconnect all devices and cables, and then turn the computer on.Complete windows setup when the screen appears.If the computer shuts off, wait 5 seconds and turn on the computer. Depending on which model of computer you have, the computer will either shut off or restart.If you are presented with a " File copy is complete", screen, click If you are presented with a " Restoration Complete" screen, click Finish.If the tray does not eject the disc, press the eject button on the PC case to eject the disc. After system recovery is complete, remove the disc.In some cases, you might have to repeatedly insert the same discs multiple times before the screen allows you to continue. If a screen prompts for a disc, insert the next disc.
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Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers and faxes.Press and hold the power button to turn the computer off.Turn the computer on and insert the first recovery disk into the drive.These discs can be a set that was received from HP Support or discs that you created using the tools provided with your HP computer. How to perform Recovery from HP Recovery DisksÄescription: Perform the following steps to recover your HP computer using a set of factory recovery discs (either CDs or DVDs). Help options - 5 groups of items - 17 total selections PC Parts options - 10 groups of items - 50 total selectionsÄ®lectronics options - 12 groups of items - 61 total selectionsĪccessories options - 10 groups of items - 50 total selections